Review Detail
Overall rating
1.5
Product quality / site reliability (weighting = 40%)
0.5
Ease of website use and range (weighting = 5%)
4.0
Price (weighting = 30%)
3.0
Customer service (weighting = 10%. Optional)
0.5
Speed of delivery (weighting = 15%)
1.0
Planet Drugs Direct
Had several issues and problems with the ordering process, but most importantly is the quality issue and customer service. The Canadian company was supposed to get the prescriptions from Denmark, but when it arrived our order had three different countries names on it, most disturbing, it was manufactured in Asia...not where we would call quality control a high priority. Notified PD and they weren't aware this came from all parts of the world and manufactured there...they were actually confused by all the labels on our order and they would not refund us or exchange from a "safe" country. Never again.
Stacey
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