Review Detail
Overall rating
2.2
Product quality / site reliability (weighting = 40%)
1.5
Ease of website use and range (weighting = 5%)
0.5
Price (weighting = 30%)
4.5
Customer service (weighting = 10%. Optional)
0.5
Speed of delivery (weighting = 15%)
1.0
Difficult ordering
I have been trying to order from Planet Drugs for almost 2 weeks. At first I couldn't get a fax through to them. I then took a photo and sent that in. They could not find it. I then faxed the original prescription. I just got a call from them saying they have received the faxed prescription, but now require that I mail the prescription to them. By now I am out of the drug I need, and they have made me feel like a criminal. The medication I ordered is not a narcotic, it is eye drops.
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