Product quality / site reliability (weighting = 40%)
0.5
Ease of website use and range (weighting = 5%)
0.5
Price (weighting = 30%)
0.5
Customer service (weighting = 10%. Optional)
0.5
Speed of delivery (weighting = 15%)
2.0
Owner's reply
Review OK, but no BS please!
Hi,
I have been working with 4RX since we opened up in 2007.
We have been featured on this site since and I recognize this RX compare site as one of the best ones out there.
Like any business catering to hundreds of thousands of customers, there will be some discontent ones for reasons which are at times out of our control.
We try our best to address each complaint and deal with it, resolving their issue.
I don't have a problem with that and i am even willing to do it publicly on this site.
if you have an issue, please address me and i will do my best to assist you.
But where i do have a problem is with fake negative reviews written by who knows who with the sole purpose to give us a bad ranking.
Take the review of the 15th of Feb for ex...
This "customer" claims he waited for 70 min on hold... Come on! Nobody does that ! Worst case, you call back, but in over a decade in business, i never heard of someone holding for 70 min! Did you?
All our medication is manufactured and shipped out of India ... We are India based... How can we ship MX products? Makes no sense...
I bet that if I call out this "customer" and ask him for an order # he wont even reply.
So please, do post your reviews and if you have any issues, contact me with your order number and i will do my best to fix your issue, but ADMIN, lets try to filter these bogus reviews and give us the true ranking we deserve!
>> to address the SPAM reports, can any of you tell us what company contacts you? We do not SPAM our customers and if we need to contact you , we actually say its 4rx... so please post some info on that. Thanks!